Policy and Refunds

The making of a Sew Sister is a complicated process with many steps.
I am human and occasionally,  (2% of the time)  make mistakes. However, if for some reason your Sew Sister isn't correct I will redo it for you so it is. I want my customers to be 100% happy.

It may require a re scan or a check in my process.

As the Sew Sister is a custom item & because I subsidize shipping and the materials cannot be re used, I do not offer refunds.  It will be re made and sent as quick as possible.

- Hollie

 

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